Full Catering Menu

Cancellation Policy

Booking & Lead Time Policy To ensure quality, freshness, and exceptional service, Pastry Field Café requires advance notice based on guest count. All orders are confirmed upon receipt of a signed agreement and required deposit. Advance Booking Requirements by Guest Count • Up to 50 Guests: Minimum 7 days’ notice • 51–100 Guests: Minimum 14 days’ notice • 101–150 Guests: Minimum 21 days’ notice • 151–200 Guests: Minimum 30 days’ notice Events exceeding 200 guests require customized planning and extended lead time. Return & Refund Policy At Pastry Field Café & Catering Company, we take pride in delivering high-quality, freshly prepared food and exceptional service. Due to the nature of our products and services, the following policy applies: Food & Catering Orders • All food items are made to order and non-returnable. • We do not offer refunds once food preparation has begun or an order has been completed. • If there is an issue with your order due to an error on our part (incorrect items, missing items, or quality concerns), please notify us within 24 hours of delivery or pickup so we may review and address the concern appropriately. Catering Deposits & Cancellations • A non-refundable deposit of (25% or 50%) is required to secure all catering orders and event dates. • Cancellations made 7 days or more prior to the scheduled event may receive a partial credit toward a future order at management’s discretion. • Cancellations made less than 7 days before the event are non-refundable due to food purchasing and preparation commitments. Event Changes • Changes to guest count or menu selections must be submitted at least 5 days prior to the event date. • Last-minute changes cannot be guaranteed and may result in additional charges. Special Orders • Custom and specialty orders are final sale and cannot be canceled or refunded once confirmed. Customer Satisfaction Your satisfaction is important to us. While refunds are limited, we are committed to resolving concerns fairly and professionally. Please contact us directly at: pastryfieldcafe@gmail.com so we can work toward a resolution.

Contact Details

• Joliet, IL, USA

  7082008572

  pastryfieldcafe@gmail.com